DEVDIY sells digital Shopify themes, licenses, and services. This Digital Delivery Policy explains how products are delivered. There is no physical warehouse shipping for theme or app purchases on this Site.
Last updated: 28 September 2026
What “delivery” means
- Theme licenses — delivered by email, download link, or account access after payment confirmation.
- Theme design & setup — delivered by configuring your Shopify store (access required) within the agreed scope.
- Shopify apps — installed from the Shopify App Store; no file shipment from this Site.
Delivery time
- Automated digital access — often available shortly after successful payment (usually within minutes to a few hours).
- Manual license or onboarding — typically within 1 business day (GMT+8).
- Theme design & setup — commonly targets store-ready completion in about one week after we receive store access and required assets.
What we need from you
- A valid email address for license delivery
- Shopify store URL and collaborator/staff access for setup services
- Brand assets (logo, colors, product samples) when design work is included
Missing access or assets can delay setup; it does not convert the order into a physical shipment.
Geographic availability
Our website and digital products are available to merchants worldwide, subject to payment provider rules, export controls, and Shopify availability in your region.
No courier shipping
We do not charge courier fees, provide tracking numbers for parcels, or ship from a physical warehouse for these digital products. If you see outdated “free worldwide shipping” language elsewhere, treat this page as authoritative for DEVDIY digital purchases.
Problems receiving files
Check spam/junk folders first. If you still cannot access your theme, email info@devdiy.com with your order ID. WhatsApp: +86 137 2260 8919.
FAQ
Do you ship physical curtains or hardware?
No. DEVDIY provides Shopify themes, apps, and related digital services only.
Will I get a tracking number?
Not for theme licenses. Delivery is electronic. Setup progress is communicated by email or WhatsApp.